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CICM ZAMBIA
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CICM ZAMBIA
  • Home
  • Services
  • Membership
  • Foundation program
  • About Us
  • Contact Us
  • Resource-Library
  • My Account
  • Sign-up

My Account

Empowering Excellence in Customer Management

Mon - Sat 8:00 - 17:30,
Sunday - CLOSED

“We succeed only when our customers do.”

Our Services
  • Mystery shopping
  • Customer Service Week & Awards Hosts
  • Cx Consulting
  • CPD Workshops &Cx National Events
  • International Exchange Programs
Contact Details

41chandamali Rd , off Mosiotunya Rd , Lusaka, Zambia.

  • (260) 954 947 747
  • (260) 963 337 530
  • (260) 779 390 026

info@cicmzambia.org

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The Annual Gala is Coming!

The Annual Chartered Customer Management Ball is a prestigious event that celebrates excellence, professionalism, and innovation in customer management. It combines elegance with purpose, featuring award recognitions, networking opportunities, and reflections on the organisation’s mission. Beyond being a glamorous evening, the ball strengthens unity, inspires excellence, and highlights the vital role of customer management in modern business success.

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