The awards aim to recognize, reward and honour organizations and Individuals who have excelled in customer services this year. Individuals who have handled customers with the highest degree of care and professionalism will also be awarded. All organizations and individuals who work in directly with customers are free to enter into the awards competition.

You can nominate and motivate through the submissions and further nominate through the links below.

Organizational nomination link:  https://forms.gle/MSWMcz7EBnvv2PMm6

Individual nomination link  :         https://forms.gle/LojVSbP9bysNSbUMA

 All motivations and submissions  should be sent to awards@cicmzambia.org and info@cicmzambia.org

Customer Service Awards Submissions close on 15th October 2022.and .awards Public Survey Closes on 15th October 2022.

The award ceremony will take place on 21 October 2022 at 18;00hrs at the Coutyard Hotel Livingstone.