CX Consulting (Customer Experience Consulting) focuses on helping businesses improve their interactions with customers across all touch points. A CX consultant works closely with organizations to assess their current customer experience, identify pain points, and design strategies to enhance satisfaction and loyalty. Services may include customer journey mapping, process optimization, employee training, and technology integration. The goal is to create seamless, personalized experiences that delight customers and drive business growth. By leveraging industry best practices and data-driven insights, CX consulting helps companies deliver outstanding customer experiences that stand out in a competitive market.